At Varaahi Sutra, your satisfaction is our priority! If you’re not fully happy with your purchase, we’re here to help—with a 48-hour window to raise any concerns.

Return/Exchange Window:

We accept returns of non-sale items that are unused, unwashed, undamaged, and with all original tags attached, if you reach out to us within 48 hours of delivery. These returns will be eligible for store credit, so you can take your time choosing something that speaks to you.

Note:

• Because each creation involves hours of thoughtful work, we do not offer refunds, except in cases of fulfillment errors—like missing items or an incorrect shipment.
• We’re able to process only one return or exchange request per order, so please choose thoughtfully.

Thank you for embracing slow fashion and supporting the hands behind each Varaahi Sutra piece. Your kindness and understanding mean the world to us. 💛

Exchange Policy :

• The exchange query must be raised within 48Hrs from the date you received the parcel.
• The product(s) must be in their original condition, unused and unwashed, with all tags and labels intact.
• Reverse pickup will be arranged by us once the query is raised.
• Shipping charges are not applicable in case of exchange
• The order once exchanged will not be eligible for exchange/ return again.

The exchange order will be shipped within 10 working days of receiving the returned packet.

Refund Policy :

We currently offer refunds only in the following cases:

• Product is out of stock after purchase
• You received a damaged or defective product and do not wish to exchange it
• A wrong product was shipped and you opt not to replace it

Refunds will be processed to your original payment method within 5–7 business days of approval.

How to Raise a Return or Exchange Request:

Please email us at contact us page or WhatsApp us at 02269620112 within 48 hours of receiving your order with:

• Order number
• Reason for return/exchange
• Product photos (in case of defect/damage)